Contents
Solution
Send and receive faxes electronically using email! No need to for a fax machine
or a fax line, nothing to install, setup or plug in just choose your new Fax2Mail
number and start sending and receiving faxes by email.
Requirements
All you need to use Fax2Mail is an email address!
You can use any email client from Outlook to web mail. Because Fax2Mail is tied to
your email address NOT your PC or laptop. You can send and receive faxes using a PC,
Laptop, Blackberry, XDA and even some mobile phones as long as you can use your email
you can use Fax2Mail!
Getting Started
Simply choose which number range is best suited to your requirements i.e. 0871, 0844,
0845, 0800 then signup and we will do the rest. Once your account is activated we will
send you a welcome email confirming your account details and your new fax number.
Features
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Receiving Faxes
Faxes sent from a fax machine to a Fax2Mail number will be received and automatically
converted into a PDF or TIFF file format according to the account preferences at the
time. Once converted they will then be forwarded as attachments to emails and delivered
to your email inbox.
Faxes will appear in your inbox from 'Documanager powered by Fax2Mail'. The subject will
be '(X) page document from (the fax number)'. The email will have the fax attached in the
chosen file format which can then be opened and viewed.
As with an email faxes can then be forwarded, deleted, saved, or printed if necessary.
All fax numbers provided by Fax2Mail are registered with the Fax Preference Service which
almost guarantees that you will not receive SPAM faxes. If however unsolicited and unwanted
faxes are received Fax2Mail can block the senders fax number stopping nuisance faxes. |
Sending Faxes
Sending a fax is as easy as sending an email because all you need to do to send a fax is
email the fax number you want to send to. So for example to send a fax to 0844 114 2000 all
you need to do is email 08441141000@fax2mail.com your email will be received by the
Fax2Mail servers and converted into a fax and then delivered to the fax machine.
You can send faxes with attachments or you can just type a message in the body of the
email. Like email if you want to send the same fax to several recipients at same time
you simply add the addresses you want to send to separating them with a semicolon.
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Online Account Management
In the welcome email we send you we will provide you with a user name and password which
will enable you to login and manage your account online at www.fax2mail.co.uk.
Once logged in you will be able to view your log of faxes sent and received for the last
30 days. The log will provide information such as date, time, sender/recipient, number
of pages, fax reference ID and status. Using the online account management it is possible
to resend faxes sent and received.
Here you will also be able to block senders if unsolicited or unwanted faxes are being
received with the click of a button.
You will also have control of your account preferences such as;
Received faxes file type i.e. PDF, TIFF or encrypted PDF
The email address assigned your fax number
User Name
Password
Time Zone
Email Delivery Confirmation Reports ON/OFF
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Support
Technical support is provided FREE of charge for all Fax2Mail users. The answer to most
queries can be found at www.fax2mail.co.uk either
in the quick
reference user guide or online demo’s or FAQ’s.
Alternatively the Fax2Mail Technical support team are available between 9am and
5:30pm Mon – Fri on 0870 114 1140 or by emailing support@fax2mail.eu.com
Most queries or issues can be resolved quickly; it is our aim at Fax2Mail to resolve
issues within 24 hours. If for any reason we can not resolve your issue within 24
hours will contact you.
Costs
Fax2Mail offer monthly and annual subscriptions giving you the choice to either
spread the cost over the year or take advantage of our annual prepay discount. If you
require more than 10 fax to email numbers please contact the Fax2Mail Sales Team on
0870 114 1000 for pricing or email sales@fax2mail.eu.com
Fax2Mail Monthly Subscriptions
Faxes can be received and viewed as PDF, Encrypted PDF or TIFF files. TIFF is the standard
windows image viewer installed on all PC's with a windows operating system. To view faxes
as PDF or Encrypted PDF you will require Adobe Acrobat Image Viewer which can be downloaded
free by clicking here if you do not have it installed already.
The average cost of a conventional fax line is £15 per month you can subscribe to Fax2Mail
for as little as £3 per month so not only will you benefit from quicker, more convenient
and more secure faxing but you will be saving up to 80% compared with conventional faxing.
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